Datum

Privacy Policy for Datum

Last updated: [Insert Date]

Datum is a cloud based file storage and management application operated by NeuralAxis Labs. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

By using Datum you agree to the practices described below.

1. Information We Collect

1.1 Information you provide

We collect the information you choose to give us when creating or managing an account, including:

  • Name
  • Email address
  • Password (handled and secured by our authentication provider Clerk)
  • Optional profile details
  • Payment information if you subscribe to paid plans. Payment details are handled by third party payment processors and never stored on our servers.

1.2 Files and content you upload

We store the files, folders, and related metadata you upload to Datum, such as:

  • File names
  • File sizes
  • Types and formats
  • Folder structure
  • Upload, edit, and deletion timestamps
  • Starred status
  • Trash status

Files are stored securely in our cloud storage provider. Images may be delivered through ImageKit for optimization.

1.3 Automatic data collection

When you use Datum we automatically collect:

  • Device information
  • Browser type
  • Operating system
  • IP address
  • Access times
  • Usage logs
  • Error logs
  • Session identifiers

We collect this information to operate the service, improve performance, and maintain security.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve Datum
  • Authenticate users and keep accounts secure
  • Store, organize, and serve your files
  • Provide customer support
  • Monitor for abuse and maintain system integrity
  • Communicate updates and important notices
  • Process payments if applicable
  • Perform analytics to understand service use
  • Comply with legal obligations or enforce our policies

We never sell your personal data.

3. How We Share Your Information

We share information only in these cases:

3.1 Service providers

We use trusted vendors to help operate Datum, including:

  • Clerk for authentication
  • Cloud storage services
  • ImageKit for image delivery
  • Payment processors
  • Analytics and logging providers

These providers only receive the information needed to perform their services and are required to keep it secure.

3.2 Legal requirements

We may disclose information if required by law or to protect rights, safety, or security.

3.3 Business transfers

If NeuralAxis Labs merges, sells assets, or undergoes acquisition, user information may be part of the transferred assets. You will be notified if this happens.

4. Data Security

We use technical and organizational safeguards to protect your data. This includes:

  • Encrypted transport (HTTPS)
  • Secure access controls
  • Isolated user storage
  • Hardened infrastructure
  • Strict authentication policies
  • Continuous monitoring

No system is completely secure, but we take every reasonable step to protect your information.

5. Your Rights and Choices

Depending on your location, you may have rights including:

  • Accessing your data
  • Updating or correcting information
  • Deleting your files or closing your account
  • Exporting your data
  • Changing account settings
  • Managing cookies and tracking preferences

You may perform most actions directly in the app.

6. Data Retention

We keep your personal information only as long as necessary to provide the service or meet legal requirements.

Files placed in the Trash remain recoverable for a limited time before permanent deletion.

If you delete your account all associated files and metadata are permanently removed after a short safety window unless we are legally required to retain some information.

7. Children’s Privacy

Datum is not intended for anyone under 13. We do not knowingly collect personal information from children. If you believe a child has created an account contact us and we will remove the information.

8. International Users

Your information may be stored or processed in various countries depending on the infrastructure of our service providers. We use trusted providers that follow strong data protection standards.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If changes materially affect your rights we will provide notice within the app or by email.

10. Contact Us

For questions or requests regarding this Privacy Policy contact:

NeuralAxis Labs

Email: [Insert Contact Email]

Website: [Insert Website URL]